Frequently Asked Questions

We strive to meet the highest security requirements and host our application in ISO 27001 certified datacenters, which is the standard for Information Security Management Systems. In addition, we follow the recommendations of the OWASP, which is a foundation working to improve software security.

The terms and conditions of use are described on the plans. Our free plan was created to help our clients offer scheduled service to avoid crowding in waiting rooms during the Coronavirus restrictions. We have decided to keep the free plan option for the foreseeable future.

You register your company or business by clicking here. Then you register the names of the services offered and appointment details: days of the week, hours, etc. Finally, send the appointment link to your clients. You can add this information to your website or in an automated response on WhatsApp.

Yes, it is possible to set up to serve multiple clients at the same time. For example, if you are offering a course for 10 people, you configure the maximum number of appointments at the same time.

Yes, you can set up the service to work via confirmation. In this case, you need to send an email or call the client to inform whether the appointment has been confirmed or not.

Yes, you can create a service type and mark it for internal use. This type of agenda is used to manage appointments made outside the official schedule, such as last-minute bookings.

In case of phone scheduling, instead of writing down the appointment in a paper calendar, you register the appointment directly on the MinhaAgendaVirtual platform. This way, anyone scheduling online will not be able to book that same time slot.

If you have already made an appointment, you can track whether the appointment is confirmed, view details of the date and location, or even cancel it. To do this, simply log in to the platform using the appointment email. If this is your first access, we need to confirm your email and create a personal password to grant access to the appointment data. So, if you haven't created your password yet, click here and provide your email to receive the link to create a password. If you already have a password registered, just click here to access your appointments area.