Frequently Asked Questions

Find quick answers to the main questions about the online scheduling system. If you don’t find what you’re looking for, our team is ready to help!

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Frequently Asked Questions

See below the most common questions about the system's operation, plans, and features.

Is my data secure?
Yes! We host the platform in certified data centers (ISO 27001) and follow the best information security practices. Your data is protected in accordance with LGPD.
What are the costs to use the platform?
We offer a free plan and paid options for those who need advanced features. See the page of plans for updated details.
How does the service work?
Register your company, set up services and schedules, and share the booking link with your clients. All online, easy and fast!
Can I set up service for multiple people at the same time?
Yes, it is possible to set the maximum number of appointments per time slot, ideal for courses, events, or groups.
Can I confirm or reject appointments?
Yes, you can enable manual confirmation of appointments and inform the client via email or WhatsApp.
Can I have an agenda that is not visible to the public?
Yes, it is possible to create internal schedules for team use, walk-ins, or reserved appointments.
How to offer online and phone scheduling at the same time?
Just record the appointments made by phone directly on the platform. This way, you avoid scheduling conflicts and keep everything organized.
I made an appointment, how do I track or cancel it?
Log in with the email used for booking to access, check details, or cancel. If this is your first time logging in, create a password using the recovery link.
Still have questions? Talk to our team!